# Business Process Diagrams

## 1. Dealer Onboarding Process
```mermaid
graph TD
    A[Start] --> B[Collect Dealer Information]
    B --> C[Verify Documents]
    C --> D[Set Credit Limit]
    D --> E[Create Dealer Account]
    E --> F[Assign Sales Representative]
    F --> G[Send Welcome Package]
    G --> H[End]
    
    C -->|Rejected| I[Request Additional Documents]
    I --> B
```

## 2. Sales Order Lifecycle
```mermaid
stateDiagram-v2
    [*] --> Draft
    Draft --> Pending: Submit
    Pending --> Processing: Approve
    Processing --> InTransit: Assign Vehicle
    InTransit --> Delivered: Complete Delivery
    Delivered --> Paid: Receive Payment
    Paid --> [*]
    
    Draft --> Cancelled: Cancel
    Pending --> Cancelled: Reject
    Processing --> Cancelled: Cancel
    InTransit --> Cancelled: Cancel
    Delivered --> Cancelled: Cancel
    Paid --> Cancelled: Cancel
```

## 3. Inventory Replenishment Process
```mermaid
sequenceDiagram
    participant System
    participant Inventory
    participant Purchasing
    participant Supplier
    
    System->>Inventory: Check Stock Levels
    Inventory-->>System: Low Stock Alert
    System->>Purchasing: Generate Purchase Order
    Purchasing->>Supplier: Send PO
    Supplier-->>Purchasing: Confirm PO
    Purchasing->>Inventory: Update Expected Stock
    Supplier->>Inventory: Deliver Goods
    Inventory->>System: Update Stock Levels
```

## 4. Financial Reporting Process
```mermaid
graph LR
    A[Collect Data] --> B[Validate Data]
    B --> C[Process Transactions]
    C --> D[Generate Reports]
    D --> E[Review Reports]
    E --> F[Approve Reports]
    F --> G[Distribute Reports]
    
    B -->|Invalid| H[Request Corrections]
    H --> A
    E -->|Rejected| I[Request Changes]
    I --> D
```

## 5. Vehicle Management Process
```mermaid
graph TD
    A[Vehicle Registration] --> B[Assign Driver]
    B --> C[Schedule Maintenance]
    C --> D[Track Usage]
    D --> E[Record Expenses]
    E --> F[Generate Reports]
    
    C -->|Maintenance Required| G[Schedule Service]
    G --> H[Complete Service]
    H --> D
    
    D -->|Accident| I[File Insurance Claim]
    I --> J[Process Claim]
    J --> D
```

## 6. Payment Collection Process
```mermaid
sequenceDiagram
    participant Sales
    participant Finance
    participant Dealer
    participant System
    
    Sales->>System: Generate Invoice
    System->>Dealer: Send Invoice
    Dealer->>Finance: Initiate Payment
    Finance->>System: Record Payment
    System->>Sales: Update Order Status
    
    alt Payment Overdue
        System->>Sales: Send Reminder
        Sales->>Dealer: Follow Up
    end
```

## 7. Customer Support Process
```mermaid
graph TD
    A[Receive Query] --> B[Log Issue]
    B --> C[Assign Priority]
    C --> D[Route to Department]
    D --> E[Process Query]
    E --> F[Resolve Issue]
    F --> G[Follow Up]
    G --> H[Close Ticket]
    
    E -->|Escalation Required| I[Escalate to Manager]
    I --> J[Manager Review]
    J --> E
```

## 8. System Backup Process
```mermaid
graph LR
    A[Schedule Backup] --> B[Prepare System]
    B --> C[Create Backup]
    C --> D[Validate Backup]
    D --> E[Store Backup]
    E --> F[Update Logs]
    
    D -->|Invalid| G[Retry Backup]
    G --> C
```

## 9. User Access Management
```mermaid
graph TD
    A[Request Access] --> B[Validate Request]
    B --> C[Create User]
    C --> D[Assign Role]
    D --> E[Set Permissions]
    E --> F[Activate Account]
    F --> G[Monitor Usage]
    
    B -->|Rejected| H[Notify Requester]
    G -->|Suspicious| I[Review Activity]
    I -->|Violation| J[Revoke Access]
```

## 10. Data Synchronization Process
```mermaid
sequenceDiagram
    participant Local
    participant Server
    participant Database
    
    Local->>Server: Check Updates
    Server->>Database: Fetch Changes
    Database-->>Server: Return Changes
    Server-->>Local: Send Updates
    Local->>Local: Apply Changes
    Local->>Server: Confirm Sync
    
    alt Sync Failed
        Local->>Server: Report Error
        Server->>Server: Retry Sync
    end
```

## 11. Report Generation Workflow
```mermaid
graph TD
    A[Select Report Type] --> B[Set Parameters]
    B --> C[Generate Report]
    C --> D[Review Report]
    D --> E[Approve Report]
    E --> F[Distribute Report]
    
    D -->|Changes Needed| G[Modify Report]
    G --> C
    E -->|Rejected| H[Revise Report]
    H --> C
```

## 12. System Monitoring Process
```mermaid
graph LR
    A[Monitor System] --> B[Check Performance]
    B --> C[Log Metrics]
    C --> D[Analyze Data]
    D --> E[Generate Alerts]
    E --> F[Take Action]
    
    B -->|Issue Detected| G[Create Incident]
    G --> H[Resolve Issue]
    H --> A
```

These diagrams provide detailed visual representations of various business processes within the Dealer Management System. They help in:
1. Understanding workflow sequences
2. Identifying process dependencies
3. Visualizing decision points
4. Mapping system interactions
5. Documenting business rules
6. Training new team members
7. Process optimization
8. Troubleshooting issues

The diagrams use different Mermaid syntax types (graph, sequence, state, er) to best represent each process type and relationship. 
